ISO 9000 implementation in a middle-scale Turkish organization
| dc.contributor.advisor | Erel, Erdal | |
| dc.contributor.author | Uzkan, İsmail Burak | |
| dc.date.accessioned | 2023-09-26T11:31:26Z | |
| dc.date.available | 2023-09-26T11:31:26Z | |
| dc.date.submitted | 2021-04-26 | |
| dc.date.issued | 1996 | |
| dc.identifier.uri | https://acikbilim.yok.gov.tr/handle/20.500.12812/751870 | |
| dc.description.abstract | ÖZET ORTA ÖLÇEKLİ BİR TÜRK İŞLETMESİNDE ISO 9000 UYGULAMASI İSMAİL BURAK UZKAN M.B.A. Tezi Tez Yöneticisi:Doç. Dr. ERDAL EREL Tüm organizasyonlar için kalite, ürün veya servisin tümünde müşteri memnuniyeti sağlamanın bir aracıdır. ISO 9000 Standardlan bu kapsamda müşteri memnuniyeti sağlamayı amaçlar. Bu çalışmada, ISO 9001 Standardına adapte olmaya çalışan orta ölçekli bir Türk firması analiz edilmiştir. Her işletme, bu standardlan kendi gereksinimlerine göre yorumlamalıdır, aksi taktirde olay bir yığın kullanışsız iş haline dönüşebilir. | |
| dc.description.abstract | ABSTRACT ISO 9000 IMPLEMENTATION IN A MIDDLE-SCALE TURKISH ORGANIZATION İSMAİL BURAK UZKAN M.BA. Thesis Supervisor: Assoc. Prof. ERDAL EREL In organizations of every kind, quality is regarded as a means to an end customer satisfaction in all aspects of a product or service. ISO 9000 Standards aim customer satisfaction in that respect. In this study, a real life case which analyses a middle-scale Turkish firm trying to adopt ISO 9001 is presented. Each facility should tailor those standards according to its specific requirements, otherwise it may become a mass of useless work. | en_US |
| dc.language | English | |
| dc.language.iso | en | |
| dc.rights | info:eu-repo/semantics/embargoedAccess | |
| dc.rights | Attribution 4.0 United States | tr_TR |
| dc.rights.uri | https://creativecommons.org/licenses/by/4.0/ | |
| dc.subject | İşletme | tr_TR |
| dc.subject | Business Administration | en_US |
| dc.title | ISO 9000 implementation in a middle-scale Turkish organization | |
| dc.title.alternative | Orta ölçekli bir Türk işletmesinde ISO 9000 uygulaması | |
| dc.type | masterThesis | |
| dc.date.updated | 2021-04-26 | |
| dc.contributor.department | İşletme Ana Bilim Dalı | |
| dc.subject.ytm | ISO 9000 | |
| dc.subject.ytm | Businesses | |
| dc.subject.ytm | Quality assurance system | |
| dc.subject.ytm | Small and Medium Sized Firms | |
| dc.subject.ytm | Standards | |
| dc.identifier.yokid | 87147 | |
| dc.publisher.institute | İşletme Enstitüsü | |
| dc.publisher.university | İHSAN DOĞRAMACI BİLKENT ÜNİVERSİTESİ | |
| dc.identifier.thesisid | 87147 | |
| dc.description.pages | 78 | |
| dc.publisher.discipline | Diğer |
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