Süreç yönetimi ve müşteri odaklı bankacılık yaklaşımını destekleyen bilgi teknolojileri modeli

dc.contributor.advisor	Özen, Şükrü
dc.contributor.author	Aran, Hakan
dc.date.accessioned	2020-12-04T08:14:20Z
dc.date.available	2020-12-04T08:14:20Z
dc.date.submitted	2002
dc.date.issued	2018-08-06
dc.identifier.uri	https://acikbilim.yok.gov.tr/handle/20.500.12812/65028
dc.description.abstract
dc.description.abstract		en_US
dc.language	Turkish
dc.language.iso	tr
dc.rights	info:eu-repo/semantics/embargoedAccess
dc.rights	Attribution 4.0 United States	tr_TR
dc.rights.uri	https://creativecommons.org/licenses/by/4.0/
dc.subject	İşletme	tr_TR
dc.subject	Business Administration	en_US
dc.title	Süreç yönetimi ve müşteri odaklı bankacılık yaklaşımını destekleyen bilgi teknolojileri modeli
dc.type	masterThesis
dc.date.updated	2018-08-06
dc.contributor.department	Diğer
dc.subject.ytm	Customer services
dc.subject.ytm	Customer focus
dc.subject.ytm	Information technology
dc.subject.ytm	Customer satisfaction
dc.subject.ytm	Customer satisfaction
dc.subject.ytm	Banking sector
dc.subject.ytm	Process management
dc.subject.ytm	Total quality management
dc.subject.ytm	Customer services
dc.identifier.yokid	128202
dc.publisher.institute	Sosyal Bilimler Enstitüsü
dc.publisher.university	BAŞKENT ÜNİVERSİTESİ
dc.identifier.thesisid	125402
dc.description.pages	194
dc.publisher.discipline	Diğer

Except where otherwise noted, this item's license is described as info:eu-repo/semantics/embargoedAccess