Yöneticilik ve liderlikte duygusal zeka

Abstract

In the theoretical part of the study, initially, concepts such as intelligence andemotion are dwelled upon, and definitions and explanations regarding these conceptsare given. Then the concept of ?emotional intelligence (EQ)? is explained; the effectof emotional intelligence on personal success, definitions of leadership andmanagement, and the importance of emotional intelligence in leadership andmanagement are discussed. Prior to the application part, comments and findingsincluding concrete samples related to the topic are given.In an aircrew, the quality of the management affects flight safety. Therefore,the pilots need a total spirit and body health; lack of emotional intelligence shouldnot be disregarded and must be carefully checked. With this in mind, in theapplication part, pilots with various services in the Air Force Command are chosenas sample; and whether or not this personnel differ in emotional intelligence isevaluated. As a result of the survey, pilots are categorized according to the aircraftthey are qualified for, the squadrons they serve for, and their jobs in their squadrons.Perfections under the title of emotional intelligence are characteristics whichdirectly affect flight safety and which are required from the echelon of management.The general results of the survey were sent to the related units; whereas personalresults were sent to those who took the survey and requested the results. Taking intoaccount the fact that it is possible to improve emotional intelligence, this study willreach its goal with evaluations each unit and person will make.