A Case study: Measuring service quality of a hotel using servqual method

dc.contributor.advisor	Mercan, Murat
dc.contributor.author	Karababa, Eminegül
dc.date.accessioned	2023-09-26T11:31:34Z
dc.date.available	2023-09-26T11:31:34Z
dc.date.submitted	2021-04-26
dc.date.issued	1996
dc.identifier.uri	https://acikbilim.yok.gov.tr/handle/20.500.12812/751894
dc.language	English
dc.language.iso	en
dc.rights	info:eu-repo/semantics/embargoedAccess
dc.rights	Attribution 4.0 United States	tr_TR
dc.rights.uri	https://creativecommons.org/licenses/by/4.0/
dc.subject	İşletme	tr_TR
dc.subject	Business Administration	en_US
dc.title	A Case study: Measuring service quality of a hotel using servqual method
dc.title.alternative	Servqual metodunu kullanarak bir otelin hizmet kalitesinin ölçümü
dc.type	masterThesis
dc.date.updated	2021-04-26
dc.contributor.department	İşletme Ana Bilim Dalı
dc.subject.ytm	Service quality
dc.subject.ytm	Quality
dc.subject.ytm	Accomodations for travelers and tourists
dc.subject.ytm	Hotels
dc.identifier.yokid	87137
dc.publisher.institute	İşletme Enstitüsü
dc.publisher.university	İHSAN DOĞRAMACI BİLKENT ÜNİVERSİTESİ
dc.identifier.thesisid	87137
dc.description.pages	82
dc.publisher.discipline	Diğer

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